Kalaya Foods

GOT QUESTIONS?

Frequently Asked
Questions

Everything you need to know about our ingredients, natural oil separation, jar storage, and delivery across India.

đŸĨœ Ingredients & Quality

Does Kalaya really contain just 100% peanuts?+

Yes! Read our ingredients label: it has just one line: "Roasted Peanuts (100%)". No hydrogenated vegetable fats, no palm oil, no high-fructose syrup, and zero chemical preservatives.

Why is there a layer of liquid oil on top of my jar?+

Natural oil separation is proof of purity! Commercial brands add hydrogenated palm oil (trans fats) to chemically prevent oil from rising. Because Kalaya is completely natural, the wholesome peanut oil naturally floats to the top. Just give it a good stir with a butter knife or spoon before use.

Where are your peanuts sourced from?+

We source bold runner peanuts directly from farmer cooperatives in Junagadh, Gujarat. The region's sandy loam soil and arid sunlight produce sweet, oil-rich peanuts.

🧊 Storage & Freshness

Should I keep Kalaya in the fridge or on the shelf?+

Unopened jars can be stored in a cool, dry pantry for up to 12 months. After stirring once, storing the opened jar in the refrigerator slows down oil separation and keeps the peanut butter thick and spreadable.

What is the shelf life of each batch?+

Kalaya peanut butter has an unopened shelf life of 12 months from the packaging date stamped on the jar lid. Once opened, we recommend finishing the jar within 3 months for peak aroma and freshness.

đŸ“Ļ Shipping & Delivery

How fast do orders ship?+

We mill in small batches every week. All orders ship within 24 to 48 hours. Metro deliveries arrive in 2–3 business days; rest of India takes 4–5 business days. Orders over ₹499 qualify for Free Shipping.

How are jars protected during transit?+

We pack every jar in custom-engineered 100% recyclable molded paper pulp sleeves inside corrugated boxes. In the rare event of transit damage, just send a photo to our WhatsApp and we immediately dispatch a replacement.

â†Šī¸ Returns & Refunds

What's your return policy?+

If a jar arrives damaged or isn't right, message us on WhatsApp within 7 days of delivery. We'll arrange a free return by mail and send a replacement or full refund — no questions asked.

Still have a question?

We're a real team based in India and love hearing from peanut butter lovers.

Email Us →Call +91 92747 77234

hello@kalayafoods.com • +91 92747 77234